FAQ

Frequently asked questions.

Quick answers grouped by topic. Use search if you don't see what you need.

For Seekers

For Employers

Billing & Pricing

Privacy & Data

Technical

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Frequently asked questions.

For Seekers

Is OGS Careers free for job seekers?

How does my profile get matched to jobs?

What happens to my application after I submit?

Can I withdraw an application?

Do employers see my profile if I haven't applied?

How do I delete my account?

Does OGS Careers verify my CV?

For Employers

Why do I need to verify (KYC)?

How long does KYC take?

Can multiple people manage our employer account?

How do AI shortlists work?

Can I message candidates directly?

What payment methods do you accept?

Billing & Pricing

Can I try OGS Careers before paying?

When am I charged?

Do you offer refunds?

Are there hidden fees?

Privacy & Data

Who can see my profile?

How long do you keep my data?

Do you sell my data?

Technical

Which browsers are supported?

Is there a mobile app?

Why can't I sign in?

Still have questions?

Frequently asked questions.

For Seekers

Is OGS Careers free for job seekers?

How does my profile get matched to jobs?

What happens to my application after I submit?

Can I withdraw an application?

Do employers see my profile if I haven't applied?

How do I delete my account?

Does OGS Careers verify my CV?

For Employers

Why do I need to verify (KYC)?

How long does KYC take?

Can multiple people manage our employer account?

How do AI shortlists work?

Can I message candidates directly?

What payment methods do you accept?

Billing & Pricing

Can I try OGS Careers before paying?

When am I charged?

Do you offer refunds?

Are there hidden fees?

Privacy & Data

Who can see my profile?

How long do you keep my data?

Do you sell my data?

Technical

Which browsers are supported?

Is there a mobile app?

Why can't I sign in?

Still have questions?